CB Pilates

­ General Information | Booking policies & T&Cs for Group Matwork Courses

 

• Group Pilates Matwork classes are held from Monday – Saturday. In-Person and Online-Zoom group classes are available. 

• Group Matwork classes are booked on a course/block basis (usually 6 weeks). Unfortunately, we are unable to take partial payments for courses or offer refunds or credits for missed classes. To ensure fairness to all students, there are no exceptions to this policy.

• Taster classes. First time students may book an initial Taster Class for the single class fee before deciding to commit to a course. Students wishing to enrol must then pay for the remainder of the course. Any future courses attended must be paid for in full.

• Extra classes for Course Students. Students enrolled on a current course may attend additional classes on another day/time on a ‘pay as you go’ basis. Extra classes must be booked at least 24 hours in advance to ensure availability and to avoid disappointment. Students may enrol on more than 1 course if they wish.

• Zoom Classes: Our Zoom classes allow the teacher to give verbal feedback, suggestions, and modifications where possible. Live Zoom classes will not be recorded unless for specific events. Participation is limited to those who have enrolled. For the privacy of your fellow students, and yourself, you must ensure that these meetings are never observed/listened into by anyone else.

• Renewal Course Fees. Course fees are due 1 week before the start of the new course. Current students will have priority for places on the next course. If payment is not received by the renewal date, we reserve the right to offer your place to someone else.

 

If you're a bit unwell but still going about your day and want to attend your class, consider using a face mask to protect other participants. If you have flu/Covid/severe cold symptoms, or symptoms of any illness that might be passed on to others, please do not attend class.

 

Complimentary Videos available to course students. Enrolled course students have access to a small number of complimentary videos, which can be used for practice at home. If you use the video, you are responsible for your own body. CBPilates accepts no liability for any injury occurring during an unsupervised video exercise session.

 

Holidays. There are no classes on Bank Holidays, for 2 weeks over the Christmas/New Year period and for 3-4 weeks during August.

 

Summer Programme. A separate timetable is offered during part of July and August. Details will be provided to all students nearer the time.

 

Mats and equipment. New students may borrow mats and props over the first few weeks, but after this you MUST bring your own Pilates Mat and props. We do not advise sharing equipment with other students. For safety reasons, students may not participate in class without a mat.  Towels/blankets cannot substitute. Make sure your mat is non-slip. Pilates props are normally good value and long lasting – we will advise new students about props.

 

Suggested suppliers of Pilates props and mats (links correct at time of print)

https://www.sisseluk.com, https://www.mad-hq.com/pilates-mad, www.physicalcompany.co.uk  

 

Wear comfortable but fitted clothing to class. Reasonably fitted clothing allows the teacher to better assist with alignment and technique. Please keep hair away from your eyes. Loose fitting shorts are not recommended for Pilates due to the nature of the exercises.

 

Mobile phones should be switched off or turned to silent. If you have an emergency call, please leave the exercise space, and kindly keep the volume of your conversation down.

 

T&Cs for Group Matwork Courses

 

Please read these terms and conditions carefully. By booking or attending any of our lessons, you confirm that you accept these terms and conditions and agree to comply with them.

If you do not agree with, or do not feel comfortable with, our terms and conditions, you must not book or attend any of our lessons.

We reserve the right to change or amend our Terms and Conditions and/or Fees without notice. Our decision is final regarding any matter that may arise.

 

Full course payments only.  No partial course payments, regardless of personal circumstances.

No refunds or credits: We do not offer refunds, credits or any other form of ‘compensation’ in the event the student misses a class, regardless of personal circumstances.

Classes are non-transferrable to family, friends, or other acquaintances.

Class swapping is NOT available, for any reason, regardless of personal circumstances.

 

CBPilates Force Majeure Policy. If for any circumstances beyond our control we cannot run a scheduled class/course, we will move the class/course online. These circumstances include, but are not limited to, unexpected closure of a venue or acts of God such as snow/floods/storms etc. CBPilates cannot offer refunds or credits in any circumstance where an online class is offered in lieu of a class that could not be held in person. However, in the extremely unlikely event we must cancel a class entirely, we will offer a refund or credit.

 

New & Returning Students – PAR-Q Form

 

• New and returning students must complete a New Student Form (PAR-Q) before starting Pilates.

• You must inform the teacher of anything experienced during class or between classes that may be exercise related. You must also inform the teacher of any change to your medical condition, as agreed on the PAR-Q form.

• You are wholly responsible for providing accurate information and updates about any condition or injury which may affect your ability to exercise, including ongoing health conditions. Further information and questions are on the PAR-Q form.

 

Cathy Burdett | cathy@cbpilates.co.uk | 079891 239 650 | www.cbpilates.co.uk

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